frequently asked questions
What will this process look like?
Once you sign your social media contract, we immediately begin building a deep knowledge of your brand. The process starts off with an in-depth questionnaire about your business, your target audience, and your goals with social media. From there, we will schedule our initial content shoot with all of your goals in mind. From the first shoot, we have a one-week turnaround time before your first post goes live!
Tell me how you handle responding to direct messages on Instagram?
Although we schedule and post on your Instagram, we like to leave all of the direct communication with your followers up to you! There are several different reasons for this, but the first of which is simply that you will always know the answers better than we do. No matter how in-sync we are with you and your business, there will always be plenty of pieces that require direct communication between you and your audience, so rather than potentially requiring more back and forth between us, we pass this piece of things on to you directly.
What is the length of the contract?
Once you sign your social media contract, all packages come with a 90 term. After that initial period, we simply ask for 60 days notice if you intend to terminate our agreement for any reason.
Do you offer any add-on options?
Absolutely! Everything from story packages to Reels, our team strives to provide the most cutting-edge features to get your page maximum exposure and engagement. Additionally, even though our package comes with once-a-day posting, we have had clients opt to double that at times - we're here to customize your package to completely fit your social media needs!
Is this service only for businesses local to you?
Definitely not! We offer our services for businesses worldwide, as long as you have product that can be shipped directly to our studios for the content creation portion of the package.